Please refer to our list of commonly asked questions below. If your query is not answered, please do not hesitate to contact Precision Broking by email or call 0117 922 0420.
Crew Cover policies are non-refundable 12 month policies. Short term policies will only be offered at the same price.
Crew Cover LIABILITY POLICIES cannot be suspended for periods during the year.
Your Right to Cancel
There is no right of cancellation on your part, however we are happy to cancel a policy ab initio if you contact us within the same calendar month due to administrative costs and insurer processes. Please ensure the policy is suitable for your requirements before purchasing. Lloyd’s Munich Re Syndicate 457 may issue 30 days written notice of cancellation at any time by writing to your last known address when we will allow a pro rata refund of premium.
Yes, although, we will charge an admin fee of £25 as the system is designed to be online creating a quick and simple process for you. This takes much longer over the phone.
North America is excluded as standard. If you intend to visit the US at all please enter the number of days in the registration process / your personal details and the endorsement will be added to your schedule to ensure you are covered to a maximum of 60 days.
Territories defined as hostile or subject to trade sanctions by the foreign office are excluded in this policy as is any claim for bodily injury, personal injury, pollution, damage or denial of access directly or indirectly caused by or contributed to by or arising from war or any act of terrorism.
If while working in a territory it becomes defined as hostile by the Foreign Office you should make immediate attempts to remove yourself to a safe domicile.
If you are no longer a freelancer and engage sub contractors to assist you on projects you need a different type of cover. Please contact Precision Broking to discuss your individual requirements.
If you are a limited company for tax purposes but do not engage or supervise the services of sub contractors, Crew Cover Public Liability is still appropriate for you. Buy online as normal and you will be prompted to insert your limited company name in Your Personal Details.
The equipment you use day in day out is worth thousands and if you damage it you could be liable for it. Our policy covers you where most others exclude it.
If you injure someone by accident and they sue you, it costs a fortune just to defend the claim before they even get to damages.
Just to be on site you need liability insurance because the company that hires you has an insurance policy that says if their crew don’t have insurance they might not have insurance
Crew Cover insures crew exposure to claims whether this is for equipment you are working on, kit in your custody and control or while you are operating forklifts or telehandlers, anywhere in the World and at whatever height you might be working at. Crew Cover liability also covers defence costs for Local Authority prosecutions.
Just email Precision Broking and Precision will send you a copy of your pollicy schedule and wording.
Freelance crew, production managers and technicians whose main line of work is rigging, AV, lighting, sound, power, pyro, structure, and motion control. Companies engaging sub contractors or employees are not eligible for Crew Cover but can talk to Precision about their requirements.
All claims involving third party injury or property damage should be notified to Precision Broking Limited in the first instance. CALL 0117 922 0420. If it is out of office hours then contact:
Claims Management Services Ltd (CMSL)
Unit 3 Station
Tel: 0044 (0)121 475 4110
24 Hour Emergency Service Company
In the event of accident or illness resulting in hospitalisation, the following Emergency Service Company must be contacted promptly following such hospitalisation.
In the event of curtailment, the following Emergency Service Company must be contacted prior to making any travel arrangements.
Have the following information available:
Failure to contact the Emergency Service Company and obtain authorisation may prejudice the claim and mean that not all the costs involved will be paid. The Assured/Insured Person should not attempt to find their own solution and then expect full reimbursement from the Underwriters, without prior approval first having been obtained from the Emergency Service Company.
EEA or Switzerland
For trips in the European Economic Area (EEA) or Switzerland, the Insured Person must obtain a European Health Insurance Card (EHIC). An EHIC can either be obtained online through www.dh.gov.uk/travellers * or an application form can be obtained by telephoning 0845 606 2030 prior to travel. This will entitle the Insured
Person to benefit from the health care arrangements which exist between countries within the EEA or Switzerland.
*An EHIC can be obtained free of charge from this site. Please be aware that other sites may charge for obtaining an EHIC.
If the Insured Person needs medical treatment in Australia, he must enrol with a local MEDICARE office. He does not need to enrol when he arrives, but must do so after the first occasion he receiveS treatment. Inpatient and out-patient treatment at a public hospital will then be available free of charge. Details of how to enrol and
the free treatment available can be found either by visiting www.dh.gov.uk/travellers or the MEDICARE website at www.hic.gov.au.
Non-Emergency Service Company
In the event of non-emergency claims the following claims administrators must be contacted: -
In the event of cancellation of a trip or a Legal Expenses claim, notice must be given promptly of any occurrence that may give rise to a claim Accident & Health Claims Services LLP have internal complaints handling procedures, which are available upon request.
Precision will send you an email 1 month before to let you know that your policy(ies) are due for renewal. We will then send a further email followed by a couple of text messages just in case you're on tour, to make sure you don't miss it.
The PSA is a collection of the best live event service companies, technicians and designers. Their members support their work to set, raise and maintain standards in your sector. If you’re organising an event, it’s better to use people that support those standards rather than people that don’t.
By joining the PSA you will become represented by the biggest body in the industry. They have over 1,000 members, both individuals and large organisations. The PSA deal with the many issues that indirectly affect those in the Production Services Industry and keep you informed of legislative changes and news that may affect you.
PSA's Mission Statement Objectives:
You can log into the site at any time and amend personal details. If you need to change your policy details, just give Precision a call or email them.
No, there are no restrictions on this policy of that nature.