Important information

The following information is in relation to the Crew Cover insurance products for which we have quoted and, if applicable, for which you have asked us to arrange cover.

The capacity in which we are acting

Sourcing a suitable policy

We act as your agent

Placing the insurance

Precision Broking Ltd place the insurance policy on cover under a binding authority 100% with certain Underwriters Lloyd's under binding authority number UMR B0385PB4102019.

In the event of a claim

We will act as your agent

How we made our selection

We only considered our own unique product. The product is underwritten by one or more insurers and we have designed it specifically to meet the needs of your trade or business sector.

How we will place your insurance

We will place your insurance directly with the product provider.

Our remuneration

You are entitled, at any time, to request information regarding any commission which we may have received as a result of placing your insurance business.

How do I make a complaint

 If you have a complaint please call on 0117 922 0420 and speak with Shelley Robertson the Complaints Officer or e-mail your complaint to shelley.robertson@precisionbroking.com.

It is our intention to resolve any complaints as quickly as possible.  We will acknowledge your complaint within 5 working days attaching our complaints procedure and confirming the name and job title of the person dealing with your complaint.